FinTea
Business ID (Y-tunnus): 3560111-3
Address: Yliopistonkatu 34, 20100 Turku, Finland
Email: finnteashop@gmail.com
Phone: +358 44 923 5657
Updated: 25.02.2026
1. Who we are
FinTea (“we”, “us”) sells tea products through our online store to customers in Finland.
This Privacy Policy explains how we collect and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.
2. What data we collect
Depending on how you use our website, we may collect:
Order and contact data
Name
Delivery address
Email address
Phone number
Order details (products, quantities, price)
Payment data
Payment status and transaction-related information (processed via Stripe)
We do not store your full payment card details on our systems
Website usage data (cookies/analytics, if enabled)
IP address (or a part of it)
Device and browser information
Pages visited and interactions on the site
3. Why we process your data
We process your personal data to:
Process your orders and deliver products
Communicate with you about your order, delivery, returns, or complaints
Comply with legal obligations (e.g., accounting)
Maintain and improve the website and its security
(If you contact us) respond to your questions
4. Legal bases (GDPR)
We rely on the following legal bases:
Performance of a contract (to fulfill your order)
Legal obligation (e.g., accounting requirements)
Legitimate interests (customer support, preventing misuse, improving website)
Consent (for certain cookies/analytics where required)
5. Sharing data with third parties
We share personal data only when necessary, for example with:
Payment provider (Stripe) to process payments
Website platform/hosting and IT service providers (Tilda and related services) to operate the website
Delivery providers to ship your order (name, address, phone/email if needed for delivery updates)
Accounting service providers (if used) for bookkeeping and compliance
We do not sell personal data to third parties.
6. International transfers
Some service providers may process data outside Finland/EEA. When this happens, we rely on GDPR-compliant safeguards (such as Standard Contractual Clauses) where required.
7. Data retention
We keep personal data only as long as needed for the purposes described above and as required by law (for example, accounting obligations).
8. Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
9. Your rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (where applicable)
Restrict processing
Object to processing (in certain cases)
Data portability (when applicable)
Withdraw consent (for processing based on consent)
To exercise your rights, contact us at: finnteashop@gmail.com
10. Cookies
Our website may use cookies and similar technologies to:
Ensure basic website functionality
Measure and analyze website usage (analytics)
Improve the user experience
Tilda’s built-in analytics may use cookies, and Tilda provides options/settings related to cookie usage.
You can manage cookies via your browser settings and (where shown) our cookie consent banner.
11. Complaints
If you believe your data protection rights have been violated, you may file a complaint with the Finnish supervisory authority (Office of the Data Protection Ombudsman).
